Finding a service partner to trust can make all the difference in how efficiently your fleet operates. Taking the time to understand your fleet and the goals you have for it can mean the difference between unnecessary expenses and repeat repairs or a fleet strategy so solid that it can help you operate successfully during a global pandemic. At the center of Wiers’ operations is a commitment to the company’s core values, expressed by employees and experienced by customers.
WILL DO ATTITUDES
We know that attitude has a lot to do with outcome, so the question becomes, how can we make sure our attitudes will foster higher quality and fulfilling work? For us, the answer is found in being “above the line.” When we say “above the line,” we mean that our team is open, curious, and committed to learning. That not only enhances our company culture but benefits our customers.
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As the saying goes, actions speak louder than words. Between seven locations in three different states, Wiers team members take pride in their work and hold it to a high standard. But don’t just take it from us! Here are a few things our customers had to say about their experience:
“Our parts specialist Bill Baily at the Wiers Plymouth location goes above the norm to deliver our parts. With the pandemic closing our schools and shortening our days, parts delivery and sales are hard to coordinate. Bill and the crew have gotten our parts to us when we needed them.” – John Ryan (Location: Plymouth, Indiana)
“Wiers has done outstanding work for us. Service Manager Jason is very easy to work with and gets the job done timely. Thank you for being our one-stop shop.” – Christina G. (Location: Logansport, Indiana)
“Timely, friendly, professional service. Everyone has been easy to work with and they have provided an excellent customer experience from beginning to end.” – John Hull (Location: Indianapolis, Indiana)
No job is too small for our team to give 110% of its talent. Whether our technicians are training through five levels of mastery or our team is competing in IMTA Truck Driving and Technician Championships, we are bringing our extensive knowledge and nearly 100 years in the industry to each project. Teaching our Fleet Partners how to avoid repeat repairs is just one of the ways our master workmanship pays off for our customers.
Explore Wiers’ Fleet Services here.
Wiers is driven to help each team member dream more, learn more, and achieve more. Our business grows only when our people grow. That’s why we seek to attract and retain people who believe in our core values. Here’s what one of our Service Technicians, Derek H., has to say:
“I came to work at Wiers right after graduating from Lincoln Tech. Deciding to work at Wiers gave me the opportunity to quickly develop and hone my skills as a new technician. I have developed as a technician and continue to learn and enjoy my work here as part of the Wiers family.”
Our fifth core value is Proactive Communication, but that doesn’t mean it comes last on any list. Beyond the dedicated commitment of our Account Managers to each Fleet Partner, Wiers Fleet Partners have access to a dashboard that does it all. Constantly communicating items like managing PM & DOT schedules, tracking unit costs, easy to read reports, and ensuring compliance with CFR 49 Part 396; it’s like having a virtual full-time staff. Fleet Partners get instant access to all of this valuable fleet data and more.
Whether you’ve read this to learn more about who we are, how we treat our customers, or how we cultivate a culture for our teams, these are the five core values Wiers is committed to through it all. Contact us today to learn more and experience these commitments yourself.